This Payment Policy explains how payments are processed on doriela.com for orders delivered to the United Kingdom. By placing an order, you agree to the terms below.

Payment Methods

1. Accepted Payment Methods

When Payment Is Taken

2. Payment Timing

Payment is taken in full at the time you place your order. Your order will not be confirmed until payment is successfully authorised. If payment fails, your order will not be confirmed and no charge will be made.

Currency

3. GBP Only

All prices are displayed and charged in British Pounds Sterling (GBP £). The amount shown at checkout is the exact amount charged. If your account is in a different currency, your bank may apply its own conversion rates — this is outside our control.

Taxes

4. All Taxes Included

All prices include all applicable taxes. There are no hidden charges. The price shown at checkout is the total you pay.

Security

5. Payment Security

Confirmation

6. Order Confirmation Email

After successful payment you will receive an order confirmation email with your order details and total charged. If you do not receive it within 30 minutes, check your spam folder or contact us at info@doriela.com.

Invoices

7. Requesting an Invoice

Email info@doriela.com with your order number and we will send you an invoice promptly.

Refunds

8. Refund Processing

Approved refunds are returned to the original payment method in GBP. See our Return & Refund Policy for full details and timelines.

Contact

9. Questions About Payment

Email	info@doriela.com
Phone	+31 6 42431745
Hours	Mon–Fri, 09:00–17:00 (GMT/BST London) · Reply within 1 business day